Honestly the best bottle supplier here in the UK. Amazing customer service and amazing products. Really recommend their services. I remember multiple times where I had to make many enquiries regarding what products we can use and so forth for our business and their customer help line has never failed to help. Their customer service goes a long way. It really puts small business owners at ease especially with things that we might not know/easily overlook. We opted for them rather than getting bottles shipped from china via alibaba and we’ve not looked back ever since. UK suppliers are way more reliable than suppliers from outside UK. They are always on time with their shipment and there have been two instances where I needed emergency stock and they managed to send the bottles over in two days! Great customer service. Would not look anywhere else.
Jemimah Rafols – Ligaya LTD
I would like to take this opportunity to pass on my gratitude for the work done by Annette Hemmingway who is my contact for your company. In what has been an unusual year it has been reassuring to know that I can rely on Annette to make sure that things have continued to run smoothly when I have not been around. Also when I have been at work and things havent necessarily gone to plan, again Annette has been able to sort things out with her usual quck responses and efficiency. I am not in the habit of doing this sort of thing, I don’t have the time and I expect people to do their job, but in what has been a unique and difficult year I thought I would make an excepetion in Annette Hemmingways case because she has been completely reliable as always and has helped make my work life an awful lot easier than it could have been.
Paul Mckay – Fluorochem
I would just like to say thank you so very much for my delivery today. I appreciate the effort you went to for me, your customer service is fabulous. You seriously saved me from losing a big contract. I can not thank you enough. I said I would pay extra for next day delivery but I’ve not been charged so can you please send me an invoice for the delivery and I will pay you straight away. Thank you once again
Just wanted to say a big thank you for getting the delivery out to us this morning (in perfect condition, wrapped beautifully). Saved a massive headache for us and wanted to let you it is recognised. Thanks again for all your efforts
Daniel – Kinetic Procurement Limited
The Buckets arrived with us first thing this morning and they are just what we wanted! Would like to thank you for your excellent service and we will definitely know where to come for our future requirements. Thanks again and have a great weekend.
Jill Wanless – HSM Services Limited
Great company, fast delivery and fantastic customer service. When you need help there is someone to talk to on the phone no automated robot 😁 Bottles are a good price and quality.
I’ve been using Ibottles for a long time now and they are my go to company for anything plastic container related. On my last order I had some bottles sent by mistake as a picking error (we’re all human after all) so I sent a message reporting this and within half an hour I had a response and the correct bottles were dispatched to me. Now that’s what I call customer service! That’s the first picking error I’ve ever had in well over 5 years and the quality of the product is always superb. I highly recommend Ibottles & will continue to use them in the future
Mark H – Motor Guru
We needed small bottles in a hurry. A special effort was taken to help our community interest business to get selfcare kits out to unpaid carers who are shielding.. We are deeply grateful for going the extra mile to support our work during the pandemic.
Julie Humphries – Recharge CIC
Absolutely incredible customer service from CJK – I sent an email request for a sample and the bottle was delivered this morning – less than 24 hours from request to delivery which is truly fantastic. The bottle will now be tested for suitability and an order will I’m sure be forthcoming. 5 stars + Brilliant !!
Amazing service, would 100% recommend CJK. Placed an order at another supplier (Ampulla) over a week ago and still no updates and signs so I ordered from CJK as back up and they came literally within a few days and tracking! Had a slight packing error with one of the lids and customer service sorted me out immediately and sent a replacement. Great quality and everything was perfect, would highly highly recommend over any other suppliers, they do not fail to please!! 🙂
After being forced into a situation on a Friday where our usual suppliers let us down with items we paid for showing in stock ( a lot more to this ) but over 3 weeks later still no products but fruitless promises. I was forced to look elsewhere as this was seriously affecting our business ( now I know never to rely on 1 supplier ) I then found CJK. A quick call was made and the lady on the phone knew what items and more importantly the quantity of stock that was available. This was a life saver. I had read the current delivery details and had seen 3-5 days which is reasonable in current situation. I asked the lady if I could pay for faster shipping as I was now very desperate and in fact had to make refunds to customers. The lady explained I needed to order online and to place a note to the order. To be honest I was relieved to have found a supplier and know my stock was available for dispatch. I didn’t hold much hope of my message being read as I’d done this with my previous supplier above with NO notes ever being replied to or acted on. Imagine my surprise when later that day I received a shipping confirmation in my email and also confirmation from the courier saying my items would arrive on Monday. Well now treble that surprise because in fact the items were delivered the next day Saturday. I know CJK can’t be expected to do this every time but the fact they read my note and acted on it, speak major volumes of their respect of customers and true professionalism. HIGHLY RECOMMENDED
Andrew Pritchard – Pinnacle Grooming